The survey has four main question areas about the student experience (arrival, learning, living and support services) and students are asked to rank their satisfaction on a four point scale (very dissatisfied, dissatisfied and satisfied and very satisfied). Students can also leave open and anonymous comments about each of these sections described above.
Questions are modified to include Oxford specific terminology but base questions cannot be changed fundamentally as they are used to benchmark us against other universities. It is possible to include additional question only asked for Oxford students and this has been done in previous years for COVID related questions and separate sections on the type of comms. channels that students use, or their use of and satisfaction with GLAM venues.
Oxford pre-loads some basic personal and course details so students are routed to relevant sections e.g. visa questions for international students, arrival questions for first year students only. This also means that students do not have to begin the survey by completing a form with their college, year of programme, programme title etc