This indicates that the examiner/assessor does not currently have the relevant information required in order for their payments to be processed.
PG exam board: The EBA should remind the examiner/assessor to complete the online bank details information form and submit it to Finance via the secure portal, so that the required Supplier ID can be generated.
UG exam board: The EBA should check whether the examiner/assessor has a valid/active appointment in PeopleXD via their departmental HRIS user (or HRIS Data Centre for Humanities). If not, a casual appointment record will need to be created or re-activated in PeopleXD, as per the casual payment process. If, however, a valid/active appointment already exists in PeopleXD, please contact Student Systems Support Centre.