This includes minor scale changes, either to existing student systems functionality or creating new functionality. The majority of changes are with regard to eVision and SITS:Vision, the main student records system at Oxford. Continuous improvement work is referred to as ‘Enhancements’. A request to make a change (an enhancement) to student systems can be made by anyone.

Significant changes to student systems typically become (or are incorporated into) projects within the Education IT Programme.

Improvements (enhancement requests) can be raised by emailing the Student Systems Support Centre. Your request will be logged in HEAT and you will be sent an incident number in order to track the progress of your request.

All student systems available!

Please see also the System Availability for details of the status of each system. For details of scheduled downtime please see the Notices page.

**Please note that the Student Systems Support Centre is currently experiencing a high volume of support calls and is currently operating with limited staff cover. As a consequence, we will also only be able to provide very limited telephone cover. We would advise contacting us by email rather than phone and we will get back to you as soon as possible. Apologies for any delays in responding to your call.**


Contact us

Student Systems
01865 (2)84848

Opening Hours: 
08:30 - 17:00 Mon - Fri
(excluding bank holidays & fixed closure days)